If you’ve watched a lot of true-crime shows, then there’s a good chance The Vanishing at the Cecil Hotel was “trending” for you when it came out earlier this year.
Netflix customer service tv#
Mariam Braimah, lead product designer for the Netflix TV app, says such categories are “actually personalized content that also happens to be popular.” In other words, Netflix figures out the shows you’re most likely to enjoy, and then tells you which of those titles are currently getting a bunch of streams. “Popular on Netflix” and “Trending,” for example, sure sound like Nielsen-like rankings of what’s hot in the U.S. Perhaps not as widely known: Some of the categories and content rows that might seem objective are actually just as personalized. What you see depends on what you’ve watched, which is why your interface might look a lot different than the one your spouse or neighbor sees when they log on. It’s no secret that Netflix home pages are tailored according to past viewing patterns. Photo-Illustration: by Vulture Photo by Netflix
A prototype for the Netflix top ten that didn’t make it.
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